MushroomSquad

Support & Data Requests

Support

Report a problem

Found a bug, something broken, or have feedback? Let us know and we'll look into it as quickly as we can.

Please include your in-game name and a brief description of what happened.

Email us about a problem

Request data deletion

You can ask us to delete your account and all associated personal data at any time. We will process your request and confirm when it's done.

What gets deleted

  • Your account and sign-in information
  • Your profile (in-game name, Friend Code, Power values)
  • Your notification preferences and push tokens
  • Your participation history and reviews
  • Any screenshot evidence you submitted

Please email us from the Google account you used to sign in, or include the email address associated with your account.

Request data deletion

Request your data

Want to know what data we have about you? You have the right to request a copy. We'll compile it and send it to you.

Request a copy of your data

How quickly we respond

We aim to respond to all requests within a few business days. Data deletion requests are processed within 30 days, as required by applicable data-protection regulations.

Do I need to delete the app too?

Deleting the app from your phone only removes the local installation. To delete your account data from our servers, you must submit a deletion request using the link above.

Can I undo a deletion?

No. Once your data is deleted, it cannot be recovered. You would need to create a new account and set up your profile again.